I was looking at previous reviews and I don't understand the marks they were given. I have been to this location twice and each the me I am treated with the utmost respect. The workers are kind and listen well. They engage in conversation and care for your needs as the client. I don't feel pushed into any selection. I typically choose the VIP pedicure ($40) which comes with callus removal, sugar scrub, mask, stone massage, hot towel, nail shaping, leg and foot massage and polish. Seriously, it's amazing. The time they take to make my toes look incredible is fantastic. I've never made an appointment, I've always been able to be seen within 5 minutes of walking in. They are clean. The tubs are lined with a plastic liner and the massage chairs are amazing. They even provide you with a bottle of water. I recommend this nail salon to anyone.