| rev:text
| - Let me start by saying, I understand they have only been open 4 days and are going to have some hiccups. That being said, I am also going to be very honest, as always, in my review.
We arrived a little after 8PM and checked in to wait for a seat. We were told 20 - 30 minute wait and they took my number to text me once our table was near ready. We were called to our table and all seemed to be going smoothly.
We were seated, ordered water and a sprite. We were given info about how the restaurant works and whatnot. Our server brought our drinks, followed moments later by someone else bringing another Sprite - lack of communication, not a big deal. I'd rather have 2 than none. They start you out with banchan waiting at the table. The Oi (cucumber) kim chee was good, I don't really care for the other sides, which seems a waste to start them at the table instead of letting people order them.
We ordered 4 meats. Spicy pork (one of my favorites), chicken, beef bulgogi, and the closest thing they had to kalbi. The meats were brought out - they put the beef bulgogi down and told me it was spicy pork (BIG difference both in taste and looks) - the beef bulgogi was actually non-spicy pork, the chicken was garlic chicken, and the other beef order was possibly correct. When I asked about the spicy pork, the server didn't really seem to know what I was talking about. He went and checked with the kitchen and then returned to get the correct meat out. We then later discovered that the beef bulgogi for my husband was the pork (which he doesn't eat). It took forever to have someone check on us so we could ask about the mix up. It was replaced fairly quickly, but the rice had already gotten cold waiting for the meats. I also ordered edemame, which never arrived.
We ate the food, which was rather bland. The spicy pork had some flavor due to the spicy, but the rest of the meats did not have the traditional korean flavors. The best tasting part of the meal was actually the Oi. Our server checked on us a total of one time, about 5 minutes after the food came out, to see if we wanted more food. They charge if you have leftovers on the plates, so we wanted to wait until we had actually had some food to eat. Good thing I don't eat that much anymore, because he NEVER came back! We ran out of meats, I never got the edemame (though we did randomly get a salad we didn't order?) and we ran out of drinks. After waiting for a LONG time, we realized we had been there nearly an hour and had been served ONE serving... seriously? We waited for the check. And waited. And waited.
I heard the table next to us call someone aside "hey bro, who's our server, we'd like to order". So, it wasn't just us being neglected. We waited a couple more minutes for the check, which never arrived. I got up and the husband followed. We walked toward the doors and were wished a good evening. Honestly, I was tempted to just leave, but I'm not that kind of person. We could have walked out without paying and no one would have known. Not a great business model.
We asked if we could pay, and the girls up front looked confused. I explained the situation and the manager was called over to speak with us. We explained it again, spoke with the manager for a few moments, paid our bill and left.
For nearly $50, I would rather go down to SURA for more flavor, better service (serve yourself from the food bar) and only a few dollars more per person. Honestly, I doubt we'll be back. I know the husband is not willing to go back at all. Hopefully they can use this as a training experience, but that still wont fix the lack of flavor.
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