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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • NEVER SHOP HERE! I went into purchase a mattress over Memorial Day weekend. My husband and I choose one, after purchasing the mattress EVERYTHING went downhill from there! I then did some research on the mattress we purchased and could not find 1 positive review!!! When I purchased the mattress we had them take the mattress to the store where we would pick it up ourselves! They told me that they would call when the mattress had arrived at the store. Silly me I believed them! Even though they had papers all over their desk and no organization skills! This should have told me to RUN!!!! I waited for them to call me through Tuesday the day they said my mattress would be there... I then proceeded to wait until Friday! STILL NO CALL!!! We decided to CANCEL the mattress all together which we were told we could do at anytime for any reason. I called and spoke to Chantel who said she would take care of the refund. I asked her if she could email me a copy of the return receipt she rudely told me that they didn't do that. So I asked her if she could mail me the receipt then. Her basic answer was NO. That she would call me with a confirmation number for it. I don't think anyone is surprised that they DIDN'T call with this either! Anyone seeing a pattern here! So, on a Saturday afternoon I went in to the store to get the receipt. When I went in there were two other customers there... and the work staff was so confused on everything. I told them who I was and what I was looking for, they said oh she put it right here on the counter I don't know what happened to it! So overnight they lost the paper! REALLY! They eventually printed out another one with much trouble. I left still glad I cancelled my mattress with this company! I have waited over a week to see the refund on my credit card and STILL DON'T SEE IT! I called to speak to them about it and again the staff was frazzled about handling more than one things at a time! I asked them to have a manager return my call... I am not holding my breath about getting a call back and have now created a do not pay on my credit card! DON"T DO BUSINESS WITH THESE GUYS! THEY CAN'T EVEN HANDEL A SIMPLE PHONE CALL!!!!
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