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| - in January of 2011 we typically look at all of our expenses and see what is worth keeping. This year, the cable/internet/phone bill happened to catch my eye. In Jan 2010, our bill was $124/mo for 2 phone lines, preferred internet and digital cable+1 cable card. 12 months later the bill was $154/mo for the same services! WTF? $30 a month? That is insane!
So I call and cut back to just basic "Starter Pak" tv service. I confirmed that I would still get the HD version of the local stations. Then on my next bill, I am charged $5/mo for "advanced tv" So I call and am told that HD only available for free if I have an HD ready TV. But that is why I am paying $2/mo for the cablecard! So now my "free HD" is costing me $7/mo. OK fine, whatever.
Oh yea, and they stuck me in a 2 year contract which I had to fight to get out of because I specifically told them that I would be disconnecting service soon because of the expense.
Then 2 months later, I get a call offering me 6 months of digital cable, 3 movie packs, expanded basic (exactly what I had before) for $19.99 a month. No contract. OK, sounds good! Except...
2 weeks later, I get my first bill. now it's $166/mo! Oh yea, and that 6 month promotion? We don't know what you are talking about, we only have a 3 month promotion. OK, well two days after I got this call, I see that there is now a 1 year promotion. I'll accept that. "Oh, but you don't qualify for that because you already have Advanced TV!"
Long story long, my phone lines are now with Ooma for $100/yr for 2 lines. My digital rooftop antenna brings in all the HD channels I need for free. I buy Amazon on Demand and Netflix through my TiVo so I have way more choices than before. If I could just dump them for internet I would be the happiest girl in San Diego! Stay clear of Cox!
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