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  • After dealing with my AC for over a year and having 4 different companies tell me 4 different things, I finally found a company that actually cares to find the problem and fix it. After being told that I needed a whole new system in my house costing nearly 6k, I called Vegas Pro for a second opinion. They came out immediately and ran several test, climbed into my 300 degree attic, and decided that I probably needed a new outside unit...well still better than a whole new system. I made arrangements to have it done. Rudy then came the next morning with Matt because "something wasn't adding up". Again into my 300 degree attic. They discovered not only bad duct work, but that a piece of my air handler was missing and it had sucked up a good portion of my new blown-in insulation. Now I have had my entire unit serviced twice since I bought the house and no one mention anything missing from my air handler or the fact that my ducts had issues. After spending three days working on my system, I have new ducts, a cleaned out and fixed air handler, a larger intake, and my house is almost to 80 degrees and dropping after being near 100 degrees for a week. Matt and Rudy both made me feel as though I was their only customer. I cannot say how much I appreciate them taking the time to figure out my issues and actually fixing the problem. If I would have had a new system installed I still would have had crappy ducts and it wouldn't have made much difference. They save me nearly $2500 and I recommend them without hesitation. It is so nice to be able to trust someone in Vegas to do an honest and good job!
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