I rented a storage unit here when it used to be called storage 1. I was paying $80 a month for my storage unit. Then when u Haul bought the place my storage unit fee was changed to 150. They did make the place look nicer and more organized but almost double my storage fee was ridiculous.
Next I rented a u-haul truck from this place to move my things out of storage and the truck was supposed to be $29.99 then I also had to pay for mileage which is common so when I rented it I was told that he was somewhere around 80 with what I was going to be driving. However when I returned the truck the next day I was charged over a $150. There was a hidden charge for rental of over 60 that I was never told about or never saw any of the paperwork prior to renting a truck. Why have $29.99 on the side of a truck if its really $29.99 plus a $60 in charge then Plus mileage.
This is a complaint about u Haul overall not just this storage unit however there's no place to leave feedback for U Haul so I had to leave it for the place that rented the truck at. I think it's completely false advertising to have small prices on the side of the truck if you're just going to have a hidden fee of $60 on top of that there's no such thing then as in $19.99 truck fee It would be a minimum of $79.99 plus your mileage.