I've been coming to this place for many years. They have the best lunch menu and prices! They have never disappointed me. I'd walk in and greeted and seated in less than a minute. Service is really top notch and you never have to wait long for your food to come out.
Some of my favorite dishes here are the spaghetti mint chicken, shrimp pad Thai, crab Rangoons, coconut soup and the Singapore noodles. Their pad thai is pretty sweet though, just in case you don't like it too sweet. For dessert they have a coconut ice cream with actual shavings inside and served in a coconut.
So recently they hired new staff. They are still very friendly, but an incident happened and I feel they could have handled it better. The other day I was enjoying my Singapore beef noodles and as I'm eating the rice ball I notice not 1 stand of hair, but multiple stands cooked and stuck throughout the rice. I told the waitress and she apologized and asked if I wanted her to take it back. I was practically done with my dish so I said no. I was still craving a little rice, so I decided to dig in to my wife's rice ball. I couldn't believe my eyes! Multiples strands cooked within this rice ball. I called the waitress over and tried to pull the stands out to show her. All she said was sorry. At the end of the meal she decided to comp our $3 Thai tea. I feel that she should have done more to make up for that awful experience.
I truly love this place and I really enjoy the different flavors they have on the menu, but how they handled this situation really turned me off. I don't know if I actually ate any stands of hair or if it was all psychological, but I seriously felt like I was about to cough up a hairball throughout the day. I still will recommend trying their food, but please check the rice ball before diving in! The end.