I went here once a week prior to a hair and makeup appointment I had booked for Saturday just to check the place out. I got my eyebrows waxed and all in all everything went well and my experience was overall very good.
A few days later I got a call from Dolce telling me that my hair and makeup appointment that I made for 2:30 would now have to be moved to 3:00. Why you ask? Because the makeup artist they booked me with was not going to be there and now all the other makeup artists were booked up for 2:30. I called way ahead of time to book my appointment so something like this wouldn't happen. I called twice and got put on hold for 10-15 minutes once. It is extremely frustrating that I have to be in a rush now instead of being able to relax like one should be able to when paying for salon services.
When talking to the girls who work at Dolce on the phone they told me that 3:00 was the best they could do and there's nothing else they can do. At this point I'd really like to cancel my appointment here and go to a different salon but it is too late to book something somewhere else.