Nichole is the absolute best. I love going to Simplicity to get facials. I have never had a problem with this place. Their front desk girl is very sweet and always welcoming. Nichole is very personable and we always have a funny conversation. Since day one I feel like we've known each other for years. She does an awesome job and I already see a difference in my skin. I've gone to her 3 times in the past 6 months. Thank you Nichole! If she ever left Simplicity, I'd follow her. :) She's THAT good.