I've gone to the one on Power and Baseline for years and have never had a problem with staff or my order. I swear the one on Higley is the opposite. The staff is LITERALLY NEVER HAPPY OR FRIENDLY OR INVITING. They are very minimal and have no interest in giving anything extra like a have a good day or thanks see ya later. Their ice to flavoring ratio never comes out right. It's always white in the middle. And if you ask for more flavoring they overfill it and make it spill everywhere even though there's a lid on the top. Literally had to pull over off the road to get the ice situated and not spilling all into my cup holder. The one on power and Baseline is great all around, this one is only getting my business because I moved closer to that area. Oh well I guess.