My kids' ped from birth is leaving her practice, so I need a new doc. Called this facility yesterday a few times and after pressing my option, phone rang off the hook. Got through today, after phone rang off hook a few more times. Reception rude. Short with me, cut me off mid sentence. When I arrived I was filling out paper work for all three kids, to be proactive, thinking this would be the new PCP for all of my kids, though only one was being seen today. The receptionist didn't take the paperwork for other two kids and told me they "might lose it" and bring it back when the kids are seen. Dr. was just ok. Based on the rudeness and difficulty of scheduling, I will not be back. Doctor's bedside manner wasn't enough to make up for rude staff. They just lost 3 patients, as I was prepared to make them our new doctor.