This is my - on the way to work - Starbucks and I must say, the staff are always polite, efficient and friendly. My very early mornings at work are always made much more pleasant. I've been to roughly 1 million of the 10 million Starbucks in this nation, and customer service is apparently optional. This store is the exception. Take the extra trip to come here. ( just please do so after 8am so there's no line ) :)