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  • OK, I will try to be nice here. But I will warn you, the two worst things that can happen to a customer in a restaurant happened to our party. :-( Sorry Lolo's but you fell a bit short. I was looking forward to the Lolo's Chicken and Waffles experience for quite some time now, and the 'rents invited the starving college student, Me, to breakfast. The wait was a bit out of control, however I had an open mind, apparently this place is kind of a big deal and I should be patient. So I was. When we finally got a table, perfectly set aside from everyone else so it would be easy to wrangle the toddler that was with us, good job Lolo's on this one!, we immediately ordered drinks, that all but two out of eight were wrong. No big deal though, it was fixed pretty fast, as there are a million employees there. I am pretty sure we never saw the same person more than once. One to take our drink order, a different to deliver our drinks, a different person to take our food order, you get the picture. Anyway, we are having a great time socializing then the food starts to take a little bit of time, but they are busy so we don't bitch about it. When the food finally came, that is when all hell essentially broke loose. The sever first dumped an entire cup of syrup down my dad back, on the chair and all over the floor. Dad was not happy needless to say, but didn't freak out. The poor kid apologized but no other employee, i.e. Manager, came by to help or apologize. THEN, right after the spillage, he handed me my food, which was totally wrong first of all, and there was a gigantic moth sitting a top my mac and cheese. That was par for the coarse folks. I mean look at the plate before leaving the kitchen people, hello! I am sure I will go back at some point in my life. However, with all that happened, and the lack of anyone in the joint giving two sh***s about our happiness, I wont be going out of my way.
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