Scam artists at best. These guys are simply terrible in general. I brought a $500 gift certificate from Sea-Doo in and they made some bogus claims in order to get out of it such as that they would have to call Sea-Doo etc. All they were doing was buying time because they knew it expired in a few days and they would make it as difficult as possible on me.
In addition to this, I was so upset that I opted to return items back to them that I had recently purchased. They issued me refunds on a new RideNow gift certificate, and that has since expired. Funny thing is that their gift certificate did NOT indicate an expiration date on the card, which is AGAINST THE LAW as of 2010.
As I said, practicing illegal maneuvers and scam artists.