Completely ridiculous.
My boyfriend got a livingsocial deal to use here after his ipod touch front screen cracked. I took it in and was told it would take 2 hours to complete the job. This was the first sign that something was wrong, because it should only take 15-20 min tops to replace the front screen.
After two hours, I come back in and the guy is just chatting away on his phone to a friend, and doesn't acknowledge me. When he finally does, he tells me the ipod doesn't charge correctly, and that he can't fix that. This is strange because the ipod was charging fine at the house, and outside of the cracked screen, everything was working perfectly. On top of that, he didn't put the screen on correctly and it no longer sits flush on the ipod.
I took the ipod to get repaired at another location and the guy working there showed me how there was shattered glass and what seemed to be rubber cement or some other adhesive all over the inside, absolutely disgusting. There was no care put into this job at all. The charger was not something that could be fixed, he said he didn't even understand how someone who works with iphones and ipods could mess up so badly.