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| - I try to enjoy this place, but every time I think about giving them another chance...*sigh* major disappointment. But what do you expect, it's definitely NOT homemade Italian food, which I guess no chain can compare to. And if that is what you're expecting, this is not the place to go.
I guess I can start with things that I have found enjoyable in the past when not given the choice of places to go with a big group. I had on occasion gotten the capellini di mare and found it acceptable for what it is. A spicy seadfoodie tomatoey veggie sauce with a few scallops and shrimp and some squid. And a mound of pasta... mostly pasta very little seafood and for I think it was $17... yikes. (Not that you would expect fresh seafood but the shrimp were salty as if they had been but in a brine to take away their old seafood taste) I also have gotten the wedge salad which tasted fine but was nothing special. The lobster squid ink pasta is something I regularly got as well. The kids menu was $7 for a bland "pizza".
Honestly, I would just recommend to avoid the place completely.
I would say the last 5 times (4 too many) throughout the past 2 years the service has been AWFUL. I've encountered a very rude waitress who insulted the person paying for the meal as she was handing him the check.
Another time, when they were dead and we had been waiting a very long time for our food, I ran to the bathroom with my 3 year old and found her sitting in the back party room with her phone out texting/something who knows! When I got back to the table our food still hadn't arrived. Which this doesn't make sense to me because usually there are runners, but maybe not during the day when they are slow? Anyway.. she finally came out with our food which had clearly been sitting under a heat lamp for a VERY long time. I had gotten a half and half pasta/salad. My pasta had a film over the sauce from sitting and the salad was hot and wilted from sitting on the same plate under the lamp.
Again recently I ended up here when someone else was taking us out. Two servers came up to us and claimed the other was being trained so they would both be helping us. I thought great!.. with two we may get semi decent service. We ordered our food, and when it came out, the pasta the person to my side had ordered came out not as it is supposed to be. She had ordered the black pasta, which I must say has a texture to it and appeal that a normal boxed linguine does not. The runner said "oh.. your server didn't tell you" and we said no and that the pasta was one of the main components of the dish. She said nothing more, didn't offer to change it or see if she wanted something else and just kind of wandered away. Maybe she should have been more up front about how disappointed she was when the server came back to ask how everything was, but oh well, just another nail in the coffin.
Bread and pasta are cheap! I could make any of the dishes they serve, in my own home, for a few dollars and with a lot more taste!
I am done with you Biaggis.
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