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I called in an order Saturday or Sunday morning around 11am for a veggie omelet with pancakes (w. peaches) and a side of hash browns. Das it. I'm told it'll be ready in 15-20min. Cool. So here we go:
Got there about 30min after my call and paid for my order and was told to wait as it wasn't ready. That's fine. Perfection takes a little time or something like that, I forgot how the saying goes.
The girl (and I say girl as she was a smooth 15/16) at the front desk was being extremely unprofessional. And not in a festive "it's 3am at wafflehouse and you're drunk and your waitress is super extra but you don't care cause you're drunk and she's entertainment" kinda way. More so she was talking ill about customers who had called in, gossiping with her other coworker LOUDLY, just doing the most in general.
45min after I called in, still no food.
An hour after I had called in, still no food.
An hour and 15 after I had called in, mind you I've been sitting there for the past 45min waiting for my food, it finally comes. I take the bag and leave as I was tired of waiting. My gut told me to check the bag and realized there were no peaches for my pancakes. I tell the front desk girl, she does the most again and 5 min later someone comes out with my peaches. I head to the car again and find they also had forgotten my hashbrowns. I go back in and wait another 10 min for my hashbrowns as I also have to listen to the front desk girl complain about how they're so busy and orders have been coming out wrong all day. I don't feel like listening cause honestly I have the munchies and I just wanna go home and eat.
Finally leave with my food and get home just to find out I've been given the world's blandest breakfast food. Not an ounce of seasoning.
So I had to wait a total of an hour and 30 frm the time I called to get my complete order, had to listen to unprofessional employees the whole time AND MY FOOD WAS BLAND.
On top of all of this they did not go out of their way to compensate my obviously awful experience by giving me a gift card or a kind word or refunding me, nothing.
On top of all of this, there was a long black/brown hair in my hashbrowns. CHEESUS.
Easily the worst food experience I've had. This tops my late night McDonalds experiences dealing with cashiers who would rather be in bed. And McDonalds food. And that's saying a lot.
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