So moving to arizona we figured we'd keep our comcast, but it isn't available in our area we moved to; being so we looked around and looked on websites and saw century was going to be up to 20mbps in our area for cheaper than cox 40mbps (their lowest in our area). Gf gets on the phone and calls the center to talk to a representative, tells the lady we game and browse, lady doesn't tell gf she is hooking us up with a 150kbps for the same price as the 20mb package and just tells the gf "It's the fastest in our area."
The other reviewers are right, the customer service isn't good at all, they either don't know their products or just don't care.
Sticking with the service for at least 6-10months to have the 100$ modem worth it, then ditching the company.