I used to come here quite often but lately it's become a last choice option when shopping at the mall and I don't want fast food. The bathroom is falling apart, door handles broken off, tiles coming off the walls, toilet stalls out of toilet paper and a turd floating in the bowl. The soap dispenser at the sink isn't even working, someone had just run to the local Target and bought a pump hand soap you'd find in your home bathroom. Then I ordered my steak sandwich which doesn't need to come with all of those ridiculous extras, onions? Tomato? Arugula? Disgusting aioli sauce...yuck. And when I am being charged $17 for a steak and fries I expect it to be damn good. Not the size of a boiled egg. Like c'mon, this thing couldn't have been more than 4 ounces of meat and you charged me how much?! Service was slow but that's to be expected from someone who was hired for her looks and not brains. I will not be returning here, restaurant is dirty, gross and rundown, the food needs a serious overhaul and the staff need some training in better customer service.