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  • It should be noted I initially had a bad experience with Metro Paint. I had 3 items done to my car, and ultimately only one 1 of them was done to my satisfaction. I had Metro mount a spoiler, delete the third brake light on my trunk and remount the side skirts as there were bad gaps towards the back wheel wells. The side skirts never fit correctly as I was promised (in fact the first time I went to pick up my car, they were put on backwards, which they didn't realize and had to scurry to fix) and very recently the spoiler became unattached. Thank you new ownership! Charles (the new owner) is an ace. He saw my original review conveying my dissatisfaction regarding the work and contacted me quickly hoping to remedy my experience. Being that the wing was partially unmounted from the trunk, but still wired for the brake light, my car was not really drivable. Charles came to my house to assess what had happened and see what can be done. From there he set up a plan to take care of the tasks where the previous crew had failed. We secured the wing well enough to get the car to the shop the next day. By the end of the day, my wing was secured and guaranteed not to come unattached again (this time the bolts were thread locked, something that wasn't done originally) and the side skirts so much better all around. Further, Metro went as far to detail my car inside and out. My car went in to fix a few items and she came out looking like a show car. Something that was definitely above and beyond that was required. Going forward I have a few items that I still will want for my car. Charles and I went over everything and he worked an estimate that is a great deal and provided a copy for me so I can come back and get the work done at my convenience. I was also shown around the new facility and pretty well educated on the process. My opinion of Metro Auto Body & Paint has done a complete 180. I am now very satisfied with all the work and can't wait to get the rest of the work on my car done! I absolutely recommend anyone who needs paint or repairs, that they talk to Charles.
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