I did not use their services BUT when I called, I received the most rude service from their owner! When I tried to explain my problem he basically shut me up and said just go online a fill in the contact form and someone will call you back! When I asked for him to just give me a price to sealing a crack in the basement he said they do not give away prices over the phone (although the 2 guys I called before him gladly provide some bulk pricing).
If this is how you sale I can only imagine how your service looks like!
Good Luck!