Just like all other Bed Bath & Beyonds. I can't complain. Fast, friendly service with decent prices for what they sell. It's a tad expensive depending on what you buy, but you get what you pay for. I've never had a product fail on me. I bought towels here 10 years ago and I only now need to replace them. I bought towels at Walmart and had to replace them within 2 months. AGAIN, YOU GET WHAT YOU PAY FOR!