Went into Best Buy after a dismal experience at Walmart. We were looking for a camera, which also happens to be carried by Walmart. Antonio was helpful and informative, explaining the differences (both pros and cons) between similar cameras. Best Buy had the same camera at the same price, with a more friendly, knowledgeable and professional employee.
I've had similiar experiences with Best Buy in the past when purchasing cellular phones. I was able to upgrade my phone, through my wireless provider, at Best Buy. The same product at the same price, but a much more customer friendly employee. I will continue to utilize Best Buy for all of my electronic needs.
Customer service is huge for me when chosing where to shop. Best Buy has never dissappointed and always seems to put the customer first. Too many other places don't place enough emphasis on customer service. I will definitely return to Best Buy.