I've been to this Melting Pot at least 4 times because I always come for my birthday and special occasions like Valentine's Day. I'm also part of their fondue club so I get their special annoucements as well. I really like foodie types of places and I think this is definitely one. I always go with the "spotlight" meal because there is always a four course meal deal other than the Big Night Out that's cheaper. I get this because substitutions are not prohibited but encouraged and I can get the same exact meal for a little less....definitely worth it! The sevice is generally good, but sometimes fantastic. I have never been disappointed, but I'm in there a lot. The food is really high quality food and you can tell. You also get a TON of it. So, this is an expensive place but is very good for a special occasion.
Here are some tips!!
Now when you get your food...the oil is messy and a little gross but the broths are generally good. Ask for a two burner table even if there is only two of you. If they aren't busy or if you made a reservation for one, they generally won't mind. This way you can have a coq au vin which is now I think free with the "Big Night Out" AND the court boullion. (They only charge you for the one coq au vin. I think $7 bucks if you didn't get the BNO.)
If you're hungry, ask for more! People don't realize that all the veggies, bread and fruits are refillable. Even the desserts!!! So if you want more mini cheesecake, you can have it as long as you have fondue in your pot...they will bring whatever you want out.
Go near holidays or major sporting event times because there is ALWAYS a special deal happening around then.
Finally, try Green Gooddess on top of the mushroom with a little salt....stuffed mushroom HEAVEN!