I'll start out by saying this is the 2nd time we went there, and the first time we went for dinner on Friday night and had a great all around experience. However, we went for lunch a few months later and it was a disaster. We stood at the door for 10 min before the hostess acknowledged us, and there were only 3-4 other tables so it wasn't crowded. When we went to order beers, the waitress said they took away the beer list and hadn't printed new ones yet, and she couldn't remember them off the top of her head. It took a good 15 min to get our first round of drinks, and then over an hour to get our food for 2 adults and 2 kids. The waitress kept apologizing and said other servers keep calling out, so maybe there's a management issue there. The food was good and it's a good atmosphere, but the slow service was unacceptable.