Brian is thorough, straightforward, and most of all he knows his stuff! He's a very nice guy to work with and his follow through is amazing. He knows exactly what is going on and won't pressure you to "fix" stuff that you don't really need to fix. He has serviced our Chevy Malibu and Hyundai Tucson several times, always diagnosing the problem accurately and providing the right solution. I just hope he decides to keep his business open for as long as I plan to keep my car because I don't ever want to take it elsewhere!