The response time and individual named Robert sent to my house was awesome. I was frustrated that the charge I was going to have to eat on a service call but Robert was extremely personable and he was thorough.
Robert fixed the problem and then some and left me with better instructions on longevity and the type of lubricant to use in the further. Made sure that things worked well and took some time to teach me about the operation of the brand of garage door opener that I owned. Kind of refreshing to walk away empowered and not feeling victimized.