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  • Gosh, what happened to Sears? This place needs a makeover and fast! Why can't they remodel and get the trendy clothes that are in style? It is depressing to see, I use to frequent Sears as a child. I had to call this store regarding patio cushions. I was first given to the wrong person and then someone else picked up and then put me on hold again. My call was finally answered by a gentleman and I gave him the item number of what I needed and he said they were out of stock. I told him the girl who looked originally said the same thing but said to have someone actually look for the item. Apparently that was too much trouble because he just said we are out of stock. Guess what? I was at the store today and saw the cushion in stock! Computers are not always correct about inventory! Why is it so hard to go the extra mile these days? Is it that hard to physically look for inventory on the floor? I know this store is NOT busy at all so it would give the employee something to do. I am only giving this place 3 stars because I give the portrait studio five stars. They are always pleasant and do the best they can trying to get all of my boys to smile. I have gotten some incredible pictures from them. I also love that the portrait studio is not over the top pushy to buy pictures like some other chain portrait studio in town who will remain nameless. :)
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