This used to be my go to place for hotpot in Markham but after the last visit, I don't think I will go back.
I made a reservation for 8 people at 7:30 on Sat night. Table wasn't ready at arrival. and we didn't get to sit down until 9:00. This is ridiculous. Once we place our order, it took them 20 min to bring out the pot and broth. First round didn't come out until almost 9:40. We could of waited and gotten Sui Yeh. We were done first round in 10 min because we were soo hungry order second round and that took like another 25 min. I think either they don't have enough food or need to hire more workers.
Overall the food was still good but the Service really suck. Because of all customer complain the server were all in very bad mood and even witness one server slam a tray to the ground.
Unless they get their act together and hire better worker. I will definitely not going back.