Two service technicians visited my home to repair a Miele refrigerator that was not working. The technicians said the refrigerator would require a several thousand dollar repair and that they'd need to order parts and return to complete the repair. After the technicians departed, I realized that there was a simple power switch inside the refrigerator that was mistakenly switched "off". Upon moving the switch back to the "on" position, the problem was resolved. I contacted this service six times to resolve this matter, and the owner/manager will not return my call. Beware of this service provider, as they are either providing fraudulent repairs or completely inept, and completely unwilling to address this matter with me directly.