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  • Living here is a daily nightmare. When we first tried to move here we were given a unit that had a malfunctioning ice maker that leaked all over the kitchen. The apartment reeked of mold. It took over a week of repeatedly informing the office staff of current AZ laws to get us a different unit, despite them having a 20% vacancy at that time. The manager doesn't know what day it is, or even what hours the office is open. I really wish I was kidding about that. Want to pay your rent? Good luck. You can set up autopay through their portal, which doesn't work. When you realize it didn't work and now your rent is late you can only pay with a Master Card or Discover which they charge you almost $40 to do. The office can't take personal checks, only cashier's checks. Want to pay out the last 3 months of your rent at once? That will take a week of the manager not answering the phone, not having your number (which is on both of the leases you had to sign), and thinking it's Wednesday and she just called you yesterday when it's actually Friday to give you the correct amount so you can get a cashier's check to pay them. To top it off when we gave them our 60 day notice to vacate, they disabled the RFID tag that is used to access everything here- the front gate, gym, pool... but we still have 60 days left in our lease. There are gross people here too. Our downstairs neighbor does not walk her 4 yappy dogs (I know there is 4 because every day when I walk by the window they flip out yapping at me and attack the vertical blinds). She literally lets them "out" on her patio where they do their business. Once a week or so she dumps a bucket of water and bleach on it so it all runs off the end of her patio. We can't use our patio due to the smell. Look around, take some chances on craigslist, anything is better than this place. The maintenance staff does their best and should be commended. They are amazing, not sure what they are doing here.
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