stopped in on our way home from tubing the Salt River. Sunday afternoon and we expected busy. However, either they were extremely understaffed or the service is extremely poor. Took almost 30 mins for everyone in my party to get our first drinks. 3 root beer floats and an iced tea. Didn't even take our order for food until after that. So about an hour into this experience we finally got our food. The food was not bad. Then came this stupid electronic box thingy on our table. We were supposed to be able to request refills on it, we could not. For whatever reason they were not in there. We were supposed to be able to split up our bill. We could not. The gadget was not taking the credit card, It was not giving a receipt. All we wanted to do was stop and grab a burger before we all went our separate way home. The food is what we have come to expect with Red Robin. Not terrible. The service and experience at this location was terrible. I would not do out of my way for this location. The 2 rating is because of the food otherwise it was a 1