Very nice people with great bikes. My bf & I were visiting from Detroit and wanted to use bikes to see the city. The bikes we rented were super comfortable and worked great. We biked all over Pittsburgh, in the city and on the Allegheny trail, across multiple bridges and over to the Duquesne Incline. The price was reasonable and we even went a bit over our time and they said no big deal. They gave us a lock and a bungie cord to tie things down. Only thing I would have liked would be maybe a bigger bag or a basket on the back to carry things, but we managed.
The bike I had fit well and I was able to adjust the seat just how I wanted. My bf loved his bike so much he wants to buy one just like it! Very good experience.