I love KLC, and Li and Charlie (the owners) are literally the SWEETEST people ever! I always get a great gel manicure or pedicure, and it doesn't break the bank! They are really good about fitting you in and letting you cancel if you need to. I love the color choices and there is a massage included no charge with both manicures and pedicures (hand and arm massage/leg massage). I think that overall they do a great job and I've never has any complaints. When I get the gel polish it stays on and looking great for at least 3 weeks.