Me and my husband placed an order on GrubHub and received an email saying the food would be delivered in an hour. After that hour had passed our food still hadn't been delivered. I called the store and they informed me the driver was out and would be there shortly. 2 hours later we finally receive our delivery. We barely ate any of it since it was lukewarm and now soggy from being kept in their containers for such an extended amount of time and not to mention the order was incorrect. That was our first and last time ever going to Streets of NY.
I'm giving a 3 star rating just based purely off the customer service. The manager is crediting our account for future orders and apologized profusely for the delay. I wish the food would of been worth the wait.