Came in to remove SNS and they completely destroyed my nails. They used a fake plastic nail to pull off the SNS which was extremely painful. I was in shock and did not even know what to say while watching this happen. I asked if there was another way to remove the SNS bc it was ruining my nail and they said no and that my nails were like that already.
(Also they will not tell you honestly how long the wait is. I came in for an emergency last minute mani and was told 20 min while it was over an hour wait. I would have appreciated being upfront and honest)