My husband and I would visit here 2 to 3 times a month. with the new format, I do not think we will be returning. I asked for broccoli and got two pieces. When I asked for more the guy looked at me with this really rude look and told me that I'd be charged extra. seriously?? You can't experiment with sauces because they rush you through so quickly and won't give you more than two ladles per sauce, and then they give you no protein. I'm vegetarian, and they have the best BBQ tempeh I've ever had. I get it every time. I asked for it and the guy scooped up ONE PIECE in the ladle. For non veggies, that's the equivalent of one little bite of chicken or something. I asked for more and once again was told it'd be extra. So the next ladle had a whopping two pieces in it. So I got three small bites of protein in my lunch for extra money. It was bland because I couldn't do sauces that I wanted, and it just has lost its touch since they changed everything. Very disappointing.