It was almost the end of the day and I was able to get out of work a little early so I called D'Lisa. She was able to book me almost immediately ( within 40 minutes ) although it was last minute notice and so late in the day. When I arrived she was ready for me and offered me something cold to drink. She professionally and painlessly waxed my brows to a perfect arch. I will be back, wonderful experience wonderful everything! Thank you!!