Good customer service, decent selections, and plenty of parking. The mall is not as popular as it once was for shopping, but this JC Penny is the few that is not closing. There is a lot of heavily discounted items in every department. From women's apparel, menswear, home decor, and jewelry. Some parts of the store looks dated and other spots look ok, bit everything was well organized and clean. I think you can tell they are trying to see what works. They have a nice makeup section too, but I was looking for some t-shirts and blouses, which I did find and all at a very reasonable price. I would go back even though it is a little bit out of my way because sometimes I just don't want to wait for shipping and I actually want to see the material in person instead of a description. Would recommend.