Start with the good. The atmosphere is very nice. A great place to read, study, or hold and intimate business or social meeting. What I don't like about the place is that the owner and employees are tea dilettantes. When I want to try something new when I asked for a recommendation instead of making the recommendation they go into a 15-minute lecture on the different kinds of teas and the values of each it's all a little too much. There are other places for tea in the neighborhood and those are the places I usually end up visiting.