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| - Not a good stylist to work with. I don't recommend doing utilizing Felicia's services. She dyed my hair GREEN! EEEEEK.
So I heard about her on a Facebook site. I went and met with her. She has a sweet demeanor, and she rents her own small space in a strip mall area where there are several other beauty industry professionals of all sorts. I had her dye my hair a few different times. The first couple of times were great. I honestly loved my hair the first few times. Then I had her change my hair to a red/blonde ombre. This is where things started to go wrong.. I had been text messaging back and forth with her as to the color I wanted to do on the top and bottom portion. There were several pictures and videos I sent her. I finally decided on a color scheme based off of an instagram video I found. I showed her the day I met with and the day she dyed the hair. The color came out great, and I loved it.
The problem came when I came in for a touch up. The top of my hair was red, the bottom of the ombre was blonde. When she initially did the ombre, the top was brilliant red, and the bottom was a golden brassy blonde. I loved it and I received a lot of compliments. But then when I went back for the touch up, she dyed the top chocolate brown, and then toned the ends and it ended up being this ashy green weird color. I expressed my disdain, and she just sort of shuffled me out and said she would make a note to dye it a warmer color next time. I left visibly upset. I texted her the next day wanting her to fix it. The top was a super dark chocolate brown (which I never wanted, nor asked for), and the bottom was something from a bad halloween horror movie. I asked her to fix it. I got made fun of by coworkers and they asked how I could have allowed for someone to dye my hair that color. My friends who are hairstylists said that she should take responsibility for it and fix it. I kept reaching out to Felicia, and she kept pushing me off saying she didn't have time to fix it. We actually got into a text message argument over it. She was quite rude, immature and unprofessional. Finally, she said to come in and she would fix the blonde portion, but said she would have to wait to fix the brown because it would damage my hair. So I drove all the way back to her salon, and she fixed the blonde. We then set an appt for a few weeks out for her to fix the top. When it came time for my appt, she text me a few days prior saying she had a family emergency and wouldn't be able to do it, and she wouldn't be upset if I found a new stylist. Um, hello, you were supposed to fix the job you messed up on. The absurd part was she must have forgotten that I followed her on Facebook and Instagram and I could see her posting working pictures the next few days that she supposedly had a "family emergency", and she was even soliciting new clients saying she had availability during the time when she said she couldn't meet with me to fix my hair.
She took my money, but didn't have the integrity to fix the job she messed up on. Then, she was deceitful and dishonest and lied about not being available to fix the job. I ended up filing a complaint against her, and long story short, I got my money back.
BUYER BEWARE. Go somewhere else. She is apparently too busy to remember what color she is supposed to dye your hair, and she doesn't have integrity to fix her own mistakes.
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