What can I say... The food is pretty good which is why I came back two more times, yet I didn't learn the first time and thought I'd give it another go. But the service and management are not the best. Don't get me wrong, the server's are generally nice and attentive, and maybe the issue is their kitchen and not server's mistakes. But everytime I dined-in there were significant issues with my order. They barely seem to have an interest to try and make it right. On my last visit, the order was so bad that nothing we ordered was correct. We actually seemed to have been served someone else's order possibly, maybe?? However, when the server sent over their manager they handed me a card with the corporate number and said have a good day. They made zero attempts to correct the order so we walked out without eating. Keep in mind this was after being there for over an hour waiting to be served, etc. Seriously bad response and so I never returned after this.
Also, I hate how at certain times of the day they close off sections of the restaurant so as luck would have it, when we went in we would be forced to sit in the loudest section with the most obnoxious bass pulsing speakers. This happened mid day on a weekend or after dinner time on a weekday. I was not going for the bar atmosphere and should have an option for seating.
All in all, decent food but terrible experience.