On 22nd, at Sky Harbor airport in Phoenix, we returned our rental van and here is what happened.
We went upstairs to get on the bus and used the restroom first. At that time, my husband realized he left his cell phone in the van! He ran downstairs and even though only about ten minutes had passed since we returned the van, it was gone already! We had a flight to catch! He was frantic! He told someone and then what happened after that was so impressive! Long story short... About eight personnel, including LaShonda, the supervisor, worked like crazy to find that van and my husband's phone! It was incredible! It took about 30 minutes, but they found it and we made our flight just in time!
This is why, in addition to all of your crew being super friendly and helpful, we continue renting from Alamo! You guys ROCK!!!!! THANK YOU!!!!