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  • I am dropping this star level for 2 very important reasons: 1. They have moved into a smaller, more cramped office area. What this equates to is an office well over capacity, and I'm sure they were already over capacity at the last, roomy location. What I mean by over capacity is, they'd probably fail a fire code inspection. All seats taken, people standing, people sitting on the floor, and people I the hallway outside waiting! I made an appointment, so I only had to wait 30 min over my appointment time (which still sucks for arriving 15 min early), but I did get my daughter in before most of the people that had been waiting there. I'm assuming they had no appointment, because of all the bitching I heard about how long they've been there. 2. I've seen most of the doctors here, since 2001: over the years, they act less and less like they care. It's almost like a race to get as many people in and out as possible, which is a shame; it's demonstrates how they are just trying to get more money in. I feel most for the office staff- it's super hard to be courteous when you've got a bunch of ignorant loud mouth mothers telling you the waiting room is too small. They know that, they didn't choose this office! STFU! I tried being the most pleasant to them, having my cards and payment ready so it could be as quick and seamless as possible, and I was battling my own sinus infection that week. Having said all that, I think it's time I take my daughter to my own doctor from now on.
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