I won't list my watch to remain anonymous, but suffice to say it's a multi-thousand dollar high end brand that any decent watch repair shop should be able to handle as the movement isn't exotic. I brought it in to have the movement serviced and the case refinished. Dave does the movement service and has someone else do the case refinishing.
Let me just start by saying Dave needs to fire the person who does the refinishing. He/she did catastrophic damage to the case which ended up costing me hundreds of dollars to have touched up as best as possible (by someone who actually knows what they're doing). To paraphrase a second watch repairer's opinion of the work: doesn't know what they're doing [and] too heavy with a polishing wheel. I wasn't being picky, if I showed you a picture of the work, even a complete novice would be able to tell it was butchered.
Let's move on then to what Dave did himself. The watch had never been serviced before, both to my knowledge (I bought it second hand) and quoted from Dave upon inspection, so anything done internally is all on him. To start with: the crystal was scratched from the inside, the hands, were marred either by grime or scratch. I had to have both of these parts replaced which ended up costing hundreds further (sapphire crystals are expensive). The date, which is supposed to click over within a few minutes of midnight per specifications was clicking over 20 minutes early. To quote the second horologist, that indicates sloppy workmanship in replacing the hands after removal.
It ended up costing me around $800 in parts and labor to have the watch properly serviced and Dave's and company's mistakes cleaned up. I wouldn't trust him to do more than change a battery.