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| - Where to start?
First off, Andrew is the Store Manager, and there isn't a better person to run that store other then him.
I purchased my first AR today, and after doing COUNTLESS hours of research on the internet, and asking every person in town, I ended up at lock n load. Its close to where I work, so I happen to stop in.
However lets go over what most people care about. Before I even mention anything about the exceptional customer service provided. Here is what I bought.
AR-15 Daniel Defense V7/LW Final price out the door 1175.00
Including: 1 Magazine, Case, Vertical Hand Grip.
Don't try finding it online, I did, that is the absolute lowest price online or local. (11-29-2013)
Even adding in the tax, the total comes out to 1273.00.
Online the best price I was able to find on a auction site was.
1217.00Gun+25FFL Transfer Fee+25-35 Shipping+25 Background=1292/1302.00
Then I needed Ammo, guess how much they charged.
0.44 Cents a Round NATO 5.56 (Not .223), Tax Included in price paid.! (Quality Ammo as well)
Best price on line 0.47 Cents a round and waiting 3-5 business days for ground shipping.
Conclusion On Products, Find a place that can give a better price, I promise you won't. I drove around town, called around town, looked online for countless hours. Trust me, I will be a returning loyal customer!
Now lets go over the customer service!
First, when you get there ask for Andrew! Guy is insanely smart about every detail on any gun. I spent 4 hours there with in in the shop, during one of the busiest shopping days black Friday, while the store was packed, he devoted him time to me. Answered every question that I had, which there was many of them.
Showed me how to exactly clean the gun, on every single part, and let me tare it down, and put it back together. Several times, until I was comfortable with it.
Then after we got done learning the basics of the gun. He then broke it down again, fully lube it up, showed me where to lube it up, and put it back together where it was ready to fire at the range. He used greaser, lube and all was at no cost either.
The service was just 2nd to none. There was no rush, no question was stupid, not at any time did I feel like I was bothering him, or making it an inconvenience! He took his time to answer any question.
I could go on and on all night about his service, but the only way to sum it up. The guy is a freaking rockstar in guns! And has had some of the best training!
If you go to Lock n Load, ask for Andrew, he works 8 days a week. (Ya, he's there that much)
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