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  • I had an appointment...waited 20 min, I was ok with that because I know it gets busy & it is easy to get behind. But I started questioning why I even made the appointment of I was waiting anyway. When I was finally given a chair the massage chair didn't work. Again, I was understanding...would have enjoyed a massage but my main goal there was to get my nails done. Then my pedicure started. The exfoliant scratched my shins so bad that I had scabs when I got home. When she went to polish I chose solid white...she put clear on!? I thought it was still a prep step until she asked me if I liked it? Huh? Why would I want clear...she went and got white that I originally chose & layered on, so I could have extra thick polish :( At this point I was literally in pain because the massage chair probes had been digging into my back this whole time. It must have brokem down with the probes out and they couldn't push back in. I was forced to hunch over so they weren't digging in. I mentioned getting a discount and she just said "NO", never apologizing or offering to change chairs now that some were open. When I was FINALLY done with simple solid white nails that took WAY too long, I moved to a chair for my gel manicure. A man took over and continued to do a horrible job. I just wanted plain light pink. He got polish all over the edges, I had to ask him to clean it up a bit. He also had to re do my thumb. He did a lumpy job the first time & kept trying to coat over it to smooth out. It just got worse & worse. Finally he got mad and said he'd have to do the thumb all over...like it was my fault. The total cost was $80!? And it looks like my 4 yr old did them. I will never return to this place.
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