We absolutely love this place and come here often! We love the food and typically love the service. We had a horrible service experience this time around, however, we are still giving Yard House 5 stars based on their management. AMINA (not sure on the spelling) handled our complain amazingly. It takes a lot for my husband and I to complain, and hey.. we still tipped 15% on bad service...and she handled everything great! We will definitely be coming back because of her! Thanks again!