Sonora Quest Laboratories located on Frye Road in Chandler Az
Where do I begin the communication with clients is poor. i began going to this lab since January and I don't think there has been a month of no problem service. One month I choose to not go just to avoid getting upset....again.
They have given me blood work not once but twice that my Dr. never ordered and I had to pay for it.
They had double billed me for a test.
Every month I go for testing they cannot find my orders even though my Dr. has given them monthly orders for 6 months at a time.
And today was the last straw even though they gave me blood test for July, August
they said they had no orders to draw my blood cause they expired in June. I had resubmitted new orders in May but THEY LOST THEM!!! They instead denied they ever got them upon which I informed them they drew blood illegally cause my work was drawn and my results were given to my Dr. and I have copies for myself. for months after June.
Let's face it we all make mistakes but to make a way of working out of it is just plain incompetence.