This was a crap lounge. There was a long line up to even get in the lounge. After getting in, majority of the tables were riddled with dirty dishes and cups. The food area was sad too. I got a soup (no more mac and cheese) then went back for more and they had taken that away. They took away most of the food. It was dinner time too! All that was left was guac and chips. When I asked if there was anymore coming out, they said "All gone." Just those two words and walked away... Usually the things like soup are there at all hours. This was by far the worse Air Canada lounge I've been to. The staff here (with exception of front counter) had sour faces. What a giant waste opportunity as this lounge is actually really nice. If I'm to pay $3000 for a oneway ticket, please at least invest in restocking food and properly trained employees. Also a lot of the cups, bowls, forks and soups were dirty! Trying to look for a clean fork among the dirty ones was actually disturbing.